Saturday, September 1, 2007

Earning Your Customers Trust

When agents claim they didn't earn the sale they thought they deserved, the reason is often because the customer had more trust in another vendor. In order to land most sales your client has to trust you and your judgment. Don’t you generally work with the people whose judgment you can trust? Why, because you know that the job will be done right. The same goes with you and your customer. Your customer needs to know that you are going to do the right thing for them. They need to trust that care about them. I know that seems like a heavy card to hold but it is not as complicated as you may think. You have to, of course, know your product, and then determine exactly what your customer wants out of your product. Next you have to tell your client how what you’re selli View the rest of this article


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