Wednesday, September 5, 2007

Opportunity to follow-up with your customer?

There is one key consistent factor that distinguishes exceptional sales professionals from mediocre ones. It is Persistent and Consistent Follow-up with your customer. This will transform your one-time customers into repeat clients.



What if your customers recommended your business to their friends and colleagues? Do your customers know how much you appreciate their business? What if you could do all this without spending a fortune?


To establish goodwill and rapport with your customer, you should start to thank your customer and show them your appreciation. This is important for service businesses. Thus, service businesses must focus on quality of execution and customer service to achieve brand differentiation.


Here are some of View the rest of this article


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